A leading supplier to the Aviation Industry, we prioritise quality, compliance and customer care

Aerotron set a quality excellence

Quality goes beyond the component

Across the Aerotron Group we set a quality excellence that forms the foundation the business is built upon. Everyone involved in the manufacture, repair or supply of components and materials at Aerotron understands their contribution to meeting and exceeding customer expectations. Aerotron are proud that our people care.

Quality goes beyond the component supplied. The essence of our quality approach is embodied into every level of the business. This base level sets the expectations across the group which enables Aerotron to consistently exceed customer expectations and has built our reputation of excellence.

Having embodied a Just Culture, Aerotron staff are encouraged to report safety related information which is reviewed and acted upon within our Safety Management System. This approach allows for a constant review of operations to ensure that safety is paramount in Aerotron which is transferred into the products and components provided to customers.

A Customer-focused approach to quality

Here at Aerotron, our commitment to quality begins with the customer.

We may have grown significantly in size since our foundation, but as a family business, a belief in delivering excellent customer service runs through our core. You will experience a bespoke personal level of service focused entirely on your needs.

You can depend on Aerotron. We are on hand to help, providing Total Aircraft Product Support to the aviation industry. The Group has an excellent reputation for quality and reliability along with low turnaround times. We focus on the things that matter to our customers and do them well.

This approach combined with our commitment to quality standards ensures that customer return to us time and time again for their aircraft product support requirements.

A commitment to Quality Standards

Quality standards are the cornerstone of any established supplier but Aerotron look towards the approvals as more than a recognition of compliance. We see the approvals as a minimum standard of achievement and drive towards practices that exceed their expectations.

Aerotron has been recognised by British Standards Institution (BSI) as operating quality management systems compliant with the stringent requirements of the AS EN 9100 series along with ISO9001 across the group.

Aerotron has also been approved to numerous customer requirements including Leonardo Helicopters Quality Requirements for Suppliers (QRS-01).

All components and materials are released to meet customer expectations. Where components are not maintained or manufactured by Aerotron we partner with reliable Maintenance Repair Organisations to ensure on-wing reliability. Components supplied by Aerotron will including UK CAA, EASA, FAA, CAAC and TCCA release conditions, where appropriate.

You can trust Aerotron to deliver on quality

Our quality standards are the responsibility of all personnel, and it is understood to be the duty of all personnel to comply with expectations. Aerotron recognise safety as a prime consideration at all times. The Quality Management Systems in place apply Human Factors principles to achieve greater consistency, efficiency and safety practices.

With a proactive review of regulatory released documentation Aerotron ensures that we are aware of latest industry information. All major regulatory body Airworthiness Directives, UPNs, SAFOs and other associated material is monitored and acted upon accordingly.

Quality is the foundation of our company ethos. As standard, we supply you with customer services like no other, and above all, we care.

Compliance

Airline operators need to maintain strict compliance. As a Group, we work to stringent external quality standards and our own robust internal procedures to ensure that compliance is fully met.

Compliance with the required standards

Is product compliance a big worry? With Aerotron you can relax. Our dedicated and highly-skilled team work closely together to ensure compliance with external requirements.

Aerotron holds certifications from the world’s most recognised quality management system standard, The British Standards Institution. The BSI has recognised Aerotron as operating quality management systems which comply with the requirements of the AS/EN 9100 series and ISO9001.

Aerotron has also been approved by Leonardo Helicopters to their Quality Requirements for Suppliers QRS-01.

Across the Group, we hold a range of certificates recognising quality standards, demonstrating the excellence of our service and our compliance. You can have peace of mind when you use Aerotron for your aircraft product support. Contact us to find out how we can help.

Rigorous internal procedures to ensure compliance

We’re people who pay a great deal of attention to every small detail. You could say we dot the i’s and cross the t’s in every job.

As well as striving to comply with external regulatory requirements, we also work to comply with internal obligations set out in our own Quality Control Procedures.

Our internal procedures include regular reviews of our suppliers and checks to ensure that facilities are audited to the exact quality guidelines expected within the aviation industry. The Aerotron Board of Directors has regular oversight of our compliance procedures.

At Aerotron, we care about compliance and delivering the very best quality services and component parts to our customers. All components come with full traceability and a full non-incident trace statement.

Aviation industry customers return to us as their trusted supplier. You can rest assured that standards will be met for your aircraft product support.